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Autocue Help Centre

Installing the Monitor

Package contents

Unpack the product and check if the following contents have been included.

  • Monitor

  • Power supply


Do not use any unapproved accessories to ensure the safety and product life span. Any damages or injuries by using unapproved accessories are not covered by the warranty.


Before setting up the monitor, please read the supplied instruction manual and carefully follow the safety precautions. To protect equipment, always turn off the source and monitor before connecting.

When setting up the monitor, pay close attention to your surrounding environment and ensure that the temperature and humidity are within the specified specifications of that monitor. You will find these in the supplied manual. Once you have installed the monitor in the desired position, please follow the steps below to connect it:

  1. Connect your monitor to a power source using the included power supply. The power supply connects to the DC12V input on the back of the monitor.

  2. Connect your monitor to a video source with a video cable. This can be done with the HDMI, VGA, RCA or BNC inputs.

  3. Turn on the video source and then the monitor.

Installing the Monitor


Our monitors accept a wide input voltage range from 9 to 33 volts. They are ideal for environments with fluctuating input voltage and also offer the option of connecting the screen directly to 12V or 24V circuits.

Each Autocue monitor has different video connections (HDMI, VGA, RCA or BNC) and inputs. It is important that the video connection used and the selected input match. This can be done with the buttons on the back of the monitor. By default, the screen is set to the HDMI channel.

Below is an overview of the available video and audio connections. You can use these as a reference when connecting your monitor.


Below is the list of all the compatible cables and the maximum length recommended:

  • Power supply (included) - 1.2 meters

  • HDMI (sold separately) - up to 10 meters (can be extended with an active HDMI extender)

  • BNC (sold separately) - up to 100 meters

If the resolution and signal of the video source are supported, you have finished setting up the monitor. It is now ready for use.