Troubleshooting
Power LED is off
Make sure the power button is ON and the power cord is properly connected to a grounded power outlet and to the monitor.
No images on the screen.
Is the power LED lit? Check the power cord connection and power supply.
Can you see a "No Signal" message on the screen?
Change the input channel. This can be done by using the 'INPUT' button on the back of the monitor. Confirm your selection by pressing 'ENTER/AUTO'.
Contrast, brightness, colour, tint and sharpness are disabled
Adjust the picture mode to 'USER' tint and sharpness are disabled
Screen image is blurry
Check if the source transmits a signal that corresponds to the native resolution of the monitor.
Reduce sharpness. The sharpness setting can be adjusted in the picture settings (OSD Menu).
Screen image is not centered or sized properly
Check if the source transmits a signal that corresponds to the native resolution of the monitor.
Adjust the aspect ratio. The aspect ratio can be adjusted in the general settings (OSD Menu)
Picture has colour defects (white does not look white)
Adjust the colour temperature.
Picture bounces, flickers or wave pattern appears in the picture
Move electrical devices that may cause electrical interference as far away from the monitor as possible.
Use the maximum refresh rate your monitor is capable of at the resolution you are using.
Picture is fuzzy & has ghosting shadowing problem
Adjust the Contrast and Brightness Controls.
Make sure you are not using an extension cable or switch box. We recommend plugging the monitor directly to the video card output connector on the back.